Shipping policy
Shipping Policy
At Pet Nosh Store, we aim to provide a convenient and transparent delivery experience for every customer. This Shipping Policy describes the destinations we serve, our shipping choices and rates, expected transit times, and important information to know before and after your order is dispatched.
United States Shipping
Pet Nosh Store currently ships only to addresses located within the United States.
We do not offer international shipping at this time. Orders with a delivery address outside the United States cannot be processed for shipment.
Shipping Rates & Delivery Speed
Customers may choose between the following delivery services for eligible orders:
Express Shipping — $15.00
Express Shipping is our faster delivery option.
Estimated transit time: 1–2 business days
Shipping fee: $15.00
The Express Shipping fee applies regardless of whether an order qualifies for free Standard Shipping.
Standard Shipping — $8.00
Standard Shipping is available at the following rate:
Estimated transit time: 3–5 business days
Shipping fee: $8.00 for orders below $70.00
FREE Standard Shipping for orders of $70.00 and above
The available shipping service and applicable charge will be clearly displayed during checkout before your purchase is submitted.
Processing Before Shipment
Orders are normally reviewed, prepared, and packed during regular business days. Saturdays, Sundays, and U.S. federal holidays are not generally included when calculating business days.
Please remember that processing time occurs before carrier transit begins. The estimated delivery periods above therefore apply to shipping transit after the package has been prepared and released to the carrier.
Certain circumstances—including holidays, promotional events, or unusually high order volume—may result in additional processing time.
Estimated Arrival Times
The stated delivery periods are estimates and do not represent guaranteed delivery dates.
Once a shipment is in transit, circumstances such as severe weather, carrier delays, transportation disruptions, regional service interruptions, or seasonal shipping demand may affect its arrival time.
Tracking and Shipment Updates
When tracking is supported for an order, customers will receive tracking details after the package has been dispatched.
Tracking information may require some time to update after the shipping confirmation is issued. This can occur while the carrier receives, scans, and enters the package into its network.
Providing the Correct Shipping Address
Customers are responsible for providing accurate shipping details when completing checkout. Please carefully check the recipient's name, street number, apartment or unit information, city, state, and ZIP code.
If you identify an error after placing your order, contact Pet Nosh Store promptly. We will make reasonable efforts to update the information before shipment when possible. However, we cannot guarantee address changes after fulfillment has started or the package has been transferred to the carrier.
Packages Delayed in Transit
If your package has not arrived within the expected timeframe, we recommend reviewing the latest carrier tracking information first.
If tracking indicates an extended delay, potential loss, or another unusual delivery issue, please contact us with your order details. Pet Nosh Store will review the available shipping information and assist in identifying the appropriate next steps.
Delays resulting from carrier operations, weather, incorrect customer-provided shipping information, or other events outside our reasonable control may affect delivery times.
Contact Pet Nosh Store
For questions about shipping rates, delivery, tracking, or an existing order, please contact us:
Pet Nosh Store
2902 Kipling Dr
Augusta, GA 30909
United States
Phone: 337-424-8255
Email: loandc00001@gmail.com